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PRIVACY POLICY | TERMS AND CONDITIONS

Website Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on 3PHASE Lingua Group's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on 3Phase's web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.

  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by 3PHASE Lingua Group at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on 3PHASE Lingua Group's website are provided "as is". 3Phase makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, 3PHASE Lingua Group does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

    4. Limitations

    In no event shall 3Phase or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on 3PHASE Lingua Group's Internet site, even if 3PHASE Lingua Group or a 3PHASE Lingua Group authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

    5. Revisions and Errata

    The materials appearing on 3PHASE Lingua Group's website could include technical, typographical, or photographic errors. 3PHASE Lingua Group does not warrant that any of the materials on its web site are accurate, complete, or current. 3PHASE Lingua Group may make changes to the materials contained on its web site at any time without notice. 3PHASE Lingua Group does not, however, make any commitment to update the materials.

    6. Links

    3PHASE Lingua Group has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by 3PHASE Lingua Group of the site. Use of any such linked web site is at the user's own risk.

    7. Site Terms of Use Modifications

    3PHASE Lingua Group may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

    8. Governing Law

    Any claim relating to 3PHASE Lingua Group's web site shall be governed by the laws of the State of Palma de Mallorca without regard to its conflict of law provisions.

    General Terms and Conditions applicable to Use of a Web Site.

    Privacy Policy

    Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

    • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
    • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
    • We will only retain personal information as long as necessary for the fulfillment of those purposes.
    • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
    • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
    • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
    • We will make readily available to customers information about our policies and practices relating to the management of personal information.

    We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. 

    Payment of language courses

    Clients will receive an invoice directly after the course confirmation. A deposit of 50 % must be paid within 7 days of the invoice and the final balance will be due no later than 2 weeks (14 days) prior to the beginning of the course. 100 % of the invoice must be paid before the course starts. The course details are explained on the invoice; later no changes can be made. Credit cards and travellers checks are not accepted.

    Customers which reside in Majorca must pay the total price of the course BEFORE the beginning of the course or alternatively, DIRECTLY AFTER the first lesson.

    Cancellation of language courses or early cessation

    - Cancellation up to 30 days before the course starts  - Must pay 20% of the course and accommodation costs* 500 €

    - Cancellation 29 - 15 days before the course – Must pay 20 % of the course and accommodation costs*

    - Cancellation 14 - 8 days before the course – Must pay 40 % of the course and accommodation costs *

    - Cancellation 7 - 1 days before the course starts, - Must pay 80 % of the course and accommodation costs*

    - Cancellation on the day of the course – Must pay 100 % of the course and accommodation costs*

    *3PHASE Lingua Group will not refund any registration fees (course and accommodation) nor the application fee. Course schedule reductions are considered cancellations.

    Apartments/residences/hotel rooms etc. are subject to the cancellation provisions of the service provider on site. Some accommodation cancellations can cost up to 100 %.

    Cancellations for medical or family reasons (medical certificate required) can be covered by cancellation cost insurance or by a letter of protection.

    A training block (15 lessons of 50 minutes per hour of tuition) must be completed by the customer within 3 months (90 days). For postponement, adjournment or delay by the customer, which leads to exceeding the period of 90 days during a training block, no liability is accepted by 3PHASE Lingua Group. Furthermore, there will be no refunding of already paid tuition fees. Moreover, it is not possible to catch up on missing lessons at a later date, which lies outside the 90-day period.

    Refunds and compensations  

    3PHASE Lingua Group is not liable for any language courses which have been prematurely terminated and previously paid. In the case of cancellations made by local customers and residents of Mallorca, 3PHASE Lingua Group will consider possible refunds for any prepaid courses.

    Cancellations of individual lessons or private tutoring must be announced by the customer to 3PHASE Lingua Group with more than 24 hours in advance by phone or e-mail. Course units that are canceled by the customer within 24 hours or cannot be attended due to personal reasons, are fully charged and cannot be accumulated to be held on a different date and cannot be postponed in any way.

    3PHASE Lingua Group will refund a maximum of 50% of the course price to customers that terminate a course early due to a lack of time or personal reasons.

    Full refunds will be considered in the case of a customer complaint or dissatisfaction with the course. Any complaints must be sent to the mailing address of 3PHASE Lingua Group in written form and by registered mail. 

    Applicable law and jurisdiction 

    Exclusively Spanish law is applicable. The jurisdiction is Palma de Mallorca, Spain.


    Data protection

     
    The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. The use of our website is usually possible without providing personal information. As far as on our sides personal data (for example name, address or E-Mail addresses) are raised, this takes place, as far as possible, always on freiwilliger basis. These data will not be disclosed to third parties without your explicit consent. Please note that data transmission over the Internet (for example, when communicating via e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible.

    Cookies

    The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit. You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

    Server-Log Files

    The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: Browser type and browser version Operating system used Referrer URL Host name of the accessing computer Time of server request This data can not be assigned to specific persons. A merge of this data with other data sources will not be done. We reserve the right to check this data retrospectively, if we become aware of specific indications for illegal use.

    Contact form

    If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored in order to process the request and in case of follow-up questions. We will not share this information without your consent.

    Newsletter data

    If you would like to receive the newsletter offered on the website, we require an e-mail address from you, as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter , Further data is not collected. We use this data exclusively for the delivery of the requested information and do not pass it on to third parties. The granted consent to the storage of the data, the e-mail address and their use for sending the newsletter can be revoked at any time, for example via the "unsubscribe" link in the newsletter.

    Facebook plugins (Like Button)

    On our pages plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated. The Facebook plugins can be recognized by the Facebook logo or the "Like-Button" ("Like") on our site. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/. When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. This informs Facebook that you have visited our site with your IP address. If you click on the Facebook "Like-Button" while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. We point out that we as the provider of the pages are not aware of the content of the data transmitted and their use by Facebook. For more information, see the Facebook Privacy Policy at https://de-de.facebook.com/policy.php. If you do not wish Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

    Twitter

    Functions of the Twitter service are integrated on our sites. These features are available through Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit will be linked to your Twitter account and shared with other users. This data is also transmitted to Twitter. We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by Twitter. For more information, see the Twitter Privacy Policy at https://twitter.com/privacy. You can change your privacy settings on Twitter in the account settings at: https://twitter.com/account/settings.

    Google+

    Our pages use features of Google+. Provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Collect and share information: Use the Google + button to post information worldwide. The Google + button will provide you and other users with personalized content from Google and our partners. Google stores both the information that you + 1'd for a piece of content and information about the page you viewed when you clicked +1. Your + 1's may appear alongside your profile name and photo in Google services, such as search results or in your Google profile, or elsewhere on websites and ads on the web. Google records information about your + 1 activity to improve Google's services to you and others. To use the Google + button, you need a globally visible, public Google profile that must contain at least the name chosen for the profile. This name will be used in all Google services. In some cases, this name may also replace a different name you used when sharing content through your Google Account. The identity of your Google Profile may be displayed to users who know your email address or have other identifying information from you. Use of the information collected: In addition to the uses outlined above, the information you provide will be used in accordance with the applicable Google privacy policy. Google may publish summarized statistics about users' + 1 activity or share it with users and partners, such as publishers, advertisers, or affiliate websites.

    Instagram

    Functions of the service Instagram are integrated on our sides. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, United States. If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by Instagram. For more information, see the Instagram Privacy Policy: https://instagram.com/about/legal/privacy

    LinkedIn

    Our website uses features of the LinkedIn network. Providers is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, United States. Each time you visit one of our pages that contains LinkedIn features, it will connect to LinkedIn servers. LinkedIn is informed that you have visited our website with your IP address. If you click LinkedIn's "Recommend Button" and are logged in to your LinkedIn account, LinkedIn will be able to associate your visit to our website with you and your user account. We point out that we as the provider of the pages have no knowledge of the content of the transmitted data and their use by LinkedIn. More information can be found in the LinkedIn privacy statement at: https://www.linkedin.com/legal/privacy-policy

    XING

    Our website uses functions of the network XING. Provider is the XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Each time you visit one of our sites that contains XING features, it will connect to XING servers. A storage of personal data is not done to our knowledge. In particular, no IP addresses are stored or the usage behavior is evaluated. Further information on data protection and the XING Share button can be found in XING's privacy policy at: https://www.xing.com/app/share?op=data_protection

    YouTube

    Our website uses plugins from the Google-powered YouTube page. Site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our YouTube plug-in-enabled sites, you will be connected to the servers of YouTube. The Youtube server will be informed which of our pages you visited. If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. For more information on how to handle user data, please refer to the YouTube Privacy Policy at https://www.google.com/intl/en/policies/privacy

    Comments on this website

    In addition to your comment, the comment function on this page will also contain information about when the comment was created, your e-mail address and, if you do not post it anonymously, the username you selected. Storage of the IP address Our comment function stores the IP addresses of the users who write comments. Since we do not check comments on our site before activation, we need this information in order to be able to act against the author in case of infringements such as insults or propaganda.

    Right to information, cancellation and blocking

    At any time you have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing and a right to correct, block or delete this data. For further information on personal data you can contact us at any time at the address given in the imprint.

    Sources

    Imprint & Privacy: eRecht24